![]() We live up to our expectations and we hope that you will do the same. Best to be certain of what you want and are ordering before you order it. In-other-words, we will refund your deposit less any costs incurred as a result of your default. Craftsmanship, like fine wine, take time.ĭeposits: Any deposit or payment remitted is subject to liquidated damages. If you do not have patience, there are many other outfits who can satisfy your requirements immediately. We do not under any circumstances rush our craftsmanship and proceedures. All orders will be charged to your credit card within 48 hours prior to the day of shipping (except custom orders) unless other terms have been agreed upon. If an item is out-of-stock you will be notified and your credit card will not be charged. All items are in stock and ready for immediate delivery unless otherwise noted or agreed upon (as in custom orders, see below). We accept checks, money orders and bank wires as well. General Terms Of Sale: Payment with order by credit card (Visa, Mastercard, American Express & Discover) or by Paypal over the internet. We promptly answer all inquiries by email. You may also email us with your questions. Do not waste our time or yours with trying to pick our brain (what little we have left). Unless you've purchased from us or have taken our courses, we do not offer any phone support to anyone we do not know. If we know you and we've built up a friendship, we are more inclined to offer out our advice and knowledge. We do not provide 'how-to instructions' or 'free lessons' on cue construction over the phone. If you have a question about a product, feel free to call. You do not need to call us to place an order you can do that more efficiently and quicker online. ![]() Our phone policy: Please do not call to pick our brains or to just shoot the breeze. ![]() If no answer, please leave your name, number and a very brief message. Saturday & Sunday - Sometimes (10am to 5pm) Our phone number is 38 (please read below) ![]() Our contact, terms of sale and warranty are outlined below. Cue Components Featuring Morakami Tips & Chalk Info ![]()
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